Faster check-ins and bookings, without shared logins at the front desk.
Reception, spa and contact-center teams switch between booking, property management, payment and partner systems all day, and a shared desk login is often the quick fix. My1Login gives every person fast access to every app, Windows desktop systems included, without passwords to share.
- Single sign-on for 100% of apps at Ribby Hall
- No shared desk logins
- Partner and supplier portals covered
| App | Type | Status |
|---|---|---|
| Property management system | Windows desktop | Signed in |
| Booking engine | Cloud | Signed in |
| Spa and leisure bookings | Web | Signed in |
| Tour operator portal | Partner · shared account | Signed in |
Trusted in travel and hospitality by
Busy desks, seasonal teams and valuable guest data.
Loyalty accounts, card details and guest records make the sector a target, while the pressure to serve guests fast pushes teams towards shortcuts.
Shared desk logins
Reception, spa and leisure desks switch users quickly, so directory accounts get shared, which breaches policy and hides who did what.
What it leads to: compliance breaches and no audit trail.
Partner portals and passwords by email
Teams need shared access to supplier and partner systems, and passwords end up emailed or written down.
What it leads to: weak passwords on systems you don't control.
Seasonal and high-turnover teams
New starters need access quickly in peak season, and leavers need to lose it just as fast.
What it leads to: accounts that outlive the people who used them.
Fast access for every person, to every system.
My1Login gives each person their own fast sign-in to every app, so there's no reason to share.
Everyone signs in as themselves
Each person gets one-click access to every system, so shared desk accounts can go.
Every app, including desktop
Property management, booking, payment and partner systems, web or Windows desktop, all signed in.
Shared partner access, safely
Teams use shared supplier and partner accounts without seeing or emailing the password, and every use is logged.
Ribby Hall Village gets single sign-on for every app it uses.
"Our users access a disparate number of systems, ranging from web portals to on-premise Windows desktop applications. My1Login's solution provided Single Sign-On (SSO) for 100% of the apps in use across our business, a remarkable feat."
"Our users would share these identities with colleagues, for perfectly legitimate business reasons, but in insecure ways. So, we would have users emailing passwords to each other for example, creating a significant risk."
- 100%of apps with single sign-on at Ribby Hall
- <1 dayto install and get the first user running
More stories
Controls for card and guest data.
Card payments and guest records bring specific expectations about who can access which systems.
| Framework | What it expects of access | How My1Login helps |
|---|---|---|
| PCI DSS v4.0 | A unique ID for every user, no shared or generic accounts in scope, and MFA for access into the cardholder data environment. | Every person signs in as themselves, with MFA on the applications in scope and a record of every access. |
| UK GDPR | Appropriate technical measures to protect guest personal data, including access control. | Passwords hidden from users, leavers removed everywhere at once, and zero-knowledge encryption. |
| Cyber Essentials | User access control and strong authentication, often expected by partners and insurers. | Unique, strong, hidden passwords and MFA where it's needed. Password policies enforced on every account. |
| ISO/IEC 27001 (yours) | Controls over who can access what, how they authenticate, and a record of access. | Governance of access to every system and a full audit trail, as evidence for your own certification. |
Built for front-of-house and contact centers.
Everything below works across web, cloud and Windows desktop systems.
Windows desktop systems
Property management and other desktop software signed in, with no API needed.
Contact centers
Agents reach every system faster, cutting the time spent signing in between calls.
Partner and supplier portals
Shared access without sharing passwords, with every use logged.
Seasonal starters
Access from day one, and removed on their last day, straight from your directory.
One-time codes, generated and filled
Authenticator codes generated and filled in automatically.
Phishing protection
Nobody can type a password they've never seen into a fake booking or payment page.
Remote and multi-site
The same access at every property, office and home desk.
Zero-knowledge encryption
The keys stay inside your network. Nobody outside it can read your stored credentials, including us.
Travel and hospitality questions
Can we stop using shared reception logins?
Yes. Each person gets fast access to every system under their own name, so there's no need for a shared desk account.
Does it work with our property management system?
Yes, whether it runs in the browser or on the Windows desktop. My1Login provides single sign-on with no API required.
Can teams share access to partner portals?
Yes. Share an account with a team without anyone seeing or emailing the password, and every use is logged.
How quickly can we get started?
Ribby Hall Village took less than a day to install and get the first user up and running.
Bring your busiest desk to a 5-minute demo.
We'll sign every system in under each person's own name, and show you the record of who did what.
- 5 minutes, on your own apps
- A specialist replies within one working day
- No obligation