Loyalty accounts, credit cards and other customer data are high-value targets. Competing tensions to drive sales, improve margins and secure assets is a huge challenge with a diverse range of internal and travel partner apps. Many hotel reception desks also still rely on shared directory accounts which present compliance breaches.
Luxury Holiday Village Refuse to Relax on Cyber Security
IT Manager, Steve Lonsdale and Infrastructure & Support Manager, Blake Sale, spearheaded the Identity & Access Management (IAM) Project to tackle these growing cyber security risks facing Ribby Hall.
“My1Login was the only solution on the market that could provide SSO for all of our Windows desktop applications, together with our web app estate”.
“My1Login was easy to implement, taking less than a day to install and get the first user up and running".
Contact Centres and Reception Desks
Pressures to drive revenue and margin growth mean that contact centres in the sector need to reduce average call hold times whilst increasing agent productivity and revenues. Often, at the sharp end of the business, reception, spa and leisure desks can become hampered by the multitude of apps and the need for rapid switching of users leading to directory accounts being shared which compromises business security. Learn how My1Login have addressed these challenges and enabled top-line revenue growth in the travel and hospitality sector.
Security and Compliance
With high-value target customer accounts at stake, travel and hospitality organisations need to ensure the identities that protect the systems that store this data are secured, and that passwords are removed from the hands of users, placing the business back in control of identities. Whilst other competitors can access your stored identities and passwords, My1Login uses an approach to encryption that ensures even we cannot access your data. Speak to us to learn more.
Connect your Apps: Cloud, On-prem, Legacy Windows Desktop, Bespoke & Virtualized
With critical customer data at stake it is imperative that travel and hospitality businesses ensure there is adequate governance and control over access to all types of applications and the data these protect in the face of increasing cyber-security risks.
Secure and Seamless User Experience
Given the complex mix of cloud, on-prem, Windows desktop and even legacy apps built in-house, providing a unified user experience can be a seemingly impossible challenge.
My1Login enables secure, seamless Single Sign-On (SSO) access to all application types reducing friction for users and improving customer service.
Secure End-User Access & Protect Against Data Security Breaches
Single Sign-On for Web, Mobile and Windows desktop applications.
- For Web, Native Mobile & Thick Client Desktop Apps
- Integrates Target Apps With Connectors (e.g. SAML)
- Integrates Target Apps Without Connectors
- Auto-Detects and Auto-Integrates Any Web App
- Directory Integration
- Canned and Custom Reports
Secure Single Sign-On for All Application Types
Next generation SSO for web, native mobile & thick client desktop apps, enabling control of user access while delivering a return on investment. My1Login’s service can be rapidly deployed, even in the most complex enterprise environments. My1Login works with all common directory structures and provides seamless SSO for all enterprise applications, including web apps such as Office 365 and Salesforce, and legacy apps such as mainframe and Telnet. My1Login is available on Windows, Mac OS X, Windows Mobile, Apple IOS and Android and is also compatible with Citrix XenDesktop, XenApps and StoreFront.
Canned and Custom Reports
Canned and custom reporting is available to assist with compliance, audits and software asset management. An audit trail of access to internally and externally hosted applications enables central visibility of who has access to what systems and when.
- 256-bit AES client-side encryption
- 2048-bit RSA client-side encryption
- Multi-Factor authentication
- Biometrics integration.
Dedicated UK Support Team
- UK Helpdesk 8am – 11pm
- Email support with 1 hour response during normal working hours
- Additional out of hours support available on request
- Highly resilient architecture 99.9% availability
- Offline Mode.
User Access Controls
- Provision users for access to specific web, mobile, desktop and legacy desktop apps
- Enforce password policies on a per application basis
- Enforce company-wide user access policies
- IP Allow & Deny List
- Apply multi-factor authentication on a per user and per app basis.
Integration with Active Directory and any other LDAP compliant directory structures to provide:
- Automated provisioning and deletion of user accounts
- Identity synchronisation with users' existing directory login
End-users log in once to the directory and can then seamlessly access any application without further manual authentication. My1Login also integrates seamlessly with any environment, Oracle, IBM, SAP etc.