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NHS 111 urgent care provider leads the way in secure and flexible workforce identity and access management with My1Login


My1Login integration empowers London Central & West Unscheduled Care Collaborative to prioritise patient care by modernising workforce identity and access management

Glasgow, UK – March 23, 2022 - My1Login, the UK’s leading provider of Identity & Access Management solutions, today announced it has been selected by London Central & West Unscheduled Care Collaborative, a leading provider of urgent healthcare to the NHS 111 service, to safeguard its workforce identities through My1Login’s Identity-as-a-Service (IDaaS) solution, which is providing the urgent care provider with more time and resources to focus on patient care.

London Central & West (LCW) is one of largest providers of Integrated Urgent Care in London, serving over 4.6 million citizens. To offer its patients faster and more efficient care, LCW is becoming increasingly reliant on cloud applications and digital platforms to access medical records. However, a key challenge they have encountered, is clinicians having to manage multiple passwords to get access to these critical systems. As a result, LCW has recognised it needs a more efficient way for clinicians to securely access medical applications to improve efficiency, which does not require them to have to remember multiple passwords for numerous different applications.

My1Login’s IDaaS solution has been selected by LCW to modernise and streamline the way its staff access medical cloud and desktop applications. The platform integrates with their existing computer login and removes the need for users to manage any additional application passwords, enabling the transition to a passwordless environment. This means clinicians only need to sign into their computer once to get access to all the information they require to provide critical patient care.

Liam Mahon, Director of Digital & Innovation IT – BI – PMO at LCW, explains “We see digital as a key enabler to provide innovative, uninterrupted and responsive care to our patients. However, a key challenge we are frequently facing is clinicians having to manage multiple logins to access systems. This means passwords often get forgotten and doctors have to go through lengthy password resets to get access to patient records. We recently concluded that an overhaul of our traditional identity access management strategy was needed, where staff could more efficiently get access to critical systems, without compromising security. In My1Login, we have found a partner that can symphyses these two issues into a simple solution, significantly improving security, whilst simplifying the user experience, thus allowing clinicians to focus their time on patient care, rather than password management.”

With healthcare data being a primary target for cybercriminals today, LCW also recognised it needed a secure platform to protect access to sensitive patient data against the financial and reputational damage of the risks posed by data breaches and phishing. My1Login is the UK’s most secure and most widely compatible Identity & Access Management (IAM) solution, which enables organisations to mitigate password-related cyber security risks, control user identities and help meet critical compliance obligations. Unlike other IAM solutions My1Login’s customer data is all encrypted client-side, meaning passwords never leave the safety of the customers’ network perimeter, thus adding an additional security layer to protect user identities.

Mike Newman, CEO of My1Login, said: “We are delighted to be helping London Central and West mitigate the risk of data breaches whilst freeing up valuable time for clinicians to focus on patient care. My1Login enables the transition to a passwordless environment, removing passwords from the hands of users and placing LCW in control of corporate identities which reduces exposure to cyber security risks and makes it secure and effortless for clinicians to access NHS applications.”

About My1Login

My1Login is an enterprise grade workforce identity management solution that protects organisations against the financial and reputational cost of data breaches. My1Login’s identity management solution achieves this by removing passwords from the hands of users, enabling organisations to transition from their current password-based environment to a passwordless ecosystem. Its market-leading, zero-knowledge encryption has made it the solution of choice for highly secure organisations, with customers across policing, defence, banking, local authorities and healthcare.

My1Login’s solution is cloud-based, making it easy to implement, expediting time to value in protecting against credential theft, account takeover, phishing and ransomware attacks, as well as providing end users with simple and secure access to their applications without requiring passwords.