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Single Sign-On for Contact Centres

Using a mix of legacy and cloud apps?  My1Login even works with legacy (non-browser) apps that don’t have connectors.

  • Single Sign-on Single Sign-on
  • Rapid Deployment Rapid Deployment
  • Client-side AES-256 Encryption Client-side AES-256 Encryption
  • Directory Integration Directory Integration
  • Security Reports & Analytics Security Reports & Analytics
  • Role-based Application Access Role-based Application Access
Single Sign-On for Agents

Single Sign-On for Agents

Provides agents with a Single Sign-On for all their applications - whether legacy (non-browser) or cloud. My1Login's SSO does not need connectors or APIs with the target apps which means fast implementation. 

My1Login can even integrate with your clients' applications where you're providing an out-sourced service, providing a true single sign-on, vastly improving agent productivity.

Auto-Launch Applications

Auto-Launch Applications

My1Login can auto-launch and authenticate the agent with frequently used applications on start-up, maximising productivity. Agents no longer have to remember, type or even know passwords for applications eliminating downtime from logging in or forgetting passwords.

Directory Integration

Directory Integration

Integrates with Active Directory and any other LDAP compliant directory structure to provide automated provisioning and deletion of user accounts and identity synchronisation with users' existing directory login. Directory integration enables agents to simply log into their computer and be seamlessly signed into every application they need.

Military-Grade Security

Military-Grade Security

70% of corporate data breaches are caused by passwords. My1Login Single Sign-On eliminates the need for your agents to manage passwords, significantly reducing the risk of a data breach.

A full audit trail ensures agents' access to business systems is terminated as part of the levers process.

Each employee saves 30 minutes per week with My1Login Heather McDermid, Director of Operations, Impact Ltd

Our Partners

  • gartner
  • qualys
  • get safe
  • hp

Have a question about how My1Login can benefit your Contact Centre?

Speak to our Experts