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Self-Service Password Reset

My1Login’s Active Directory Self-Service Password Reset enables end-users to self-reset their AD password, via the Windows login prompt, web portal or mobile device, without the need to call the IT help desk.

  • AD Self-service Password Reset AD Self-service Password Reset
  • Reset from Mobile Reset from Mobile
  • Q&A, SMS, Biometric Authentication Q&A, SMS, Biometric Authentication
  • Password Policy Enforcement Password Policy Enforcement
  • Windows Desktop Integration Windows Desktop Integration
  • Reduce Helpdesk Costs Reduce Helpdesk Costs

Active Directory Self-Service Password Reset

Being locked out of their computers isn't just frustrating for employees, it costs organisations in lost productivity and IT Helpdesk calls. To remove this employee-headache and save organisations in excess of £300 per user per year, My1Login's AD Self-Service Password Reset service enables users to reset their own password, reducing downtime and increasing their productivity.

Reset from Mobile

Reset from Mobile

To overcome the challenge of employees forgetting passwords, My1Login's AD Self-Service Password Reset (ADSSPR) enables users to securely unlock and reset their Active Directory account via their mobile phone. With the My1Login ADSSPR, users no longer have to call or wait for IT to reset their password. It can be done straight from their mobile and access can be re-gained instantly.

Password Policy Enforcement

My1Login's Active Directory Self-Service Password Reset service works in-line with the corporate password policy, ensuring that whenever a password is required to be reset, the corporate policy on requisite length and entropy is adhered to.

Password Policy Enforcement

Save £300 per user per year

Enabling users to reset their own AD password removes both IT Helpdesk costs and reduces downtime. With the average employee calling the helpdesk 7 times in a year to reset passwords (Forrester), this can amount to a business saving of around £300 per year per employee.

Reduce Helpdesk Costs
Reset from Mobile

Q&A, SMS or Biometric Authentication

IT Admins can choose how they allow users to self-reset their Active Directory password.

This can be through pre-configured challenge-response questions, SMS messages, or even biometric authentication. Choose the solution that best-suits your users.

Windows Desktop Integration

Windows Desktop Integration

My1Login can be integrated into the Windows Login Screen, enabling users to unlock their accounts and self-reset their password, in line with the password security policy.

Take Control of User Identity

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